Shipping Information
At IndustriHUB, we work hard to deliver your industrial supplies quickly, safely, and reliably. This page explains how shipping works, what you can expect, and how we handle delivery issues.
1. Order Processing Time
Most orders are processed within 1–3 business days.
Processing time may vary depending on:
Processing time may vary depending on:
- Product availability
- Order volume
- Special-order or oversized items
- Holidays or weekends
You will receive an email confirmation once your order is placed, followed by a shipping notification with tracking details.
2. Shipping Methods
We work with trusted shipping partners across Canada to ensure safe and timely delivery. Shipping options may include:
- Standard Ground Shipping
- Expedited or Express Shipping
- Freight delivery for oversized or heavy items
Estimated delivery times are shown at checkout and may vary by location.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Package dimensions
- Delivery address
- Shipping method selected
Certain orders may qualify for free or discounted shipping promotions, if available.
4. Delivery Times
Typical delivery estimates:
- Ontario & Nearby Provinces: 2–5 business days
- Western Canada: 4–8 business days
- Eastern Canada: 4–8 business days
- Remote locations: additional time may apply
Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or other external factors.
5. Tracking Your Order
Once your order ships, you will receive:
- A shipping confirmation email
- A tracking link to follow your shipment
Tracking may take up to 24 hours to activate depending on the courier.
6. Shipping & Delivery
Delivery times shown at checkout are estimates.
We are not responsible for:
We are not responsible for:
- Delays caused by couriers
- Incorrect shipping information provided by the customer
- Weather or transportation disruptions
Risk of loss transfers to the customer once the order is handed to the courier.
7. Returns, Refunds & Exchanges
Our return policy explains what products can be returned and under what conditions.
Generally:
- Items must be unused, in original packaging
- Custom or special-order products may be non-refundable
- Customers are responsible for return shipping unless stated otherwise
Please review our full Refund & Return Policy for details.
8. Intellectual Property Rights
All content on this website—including text, images, logos, graphics, and product data (including SCN Industrial catalogue sync)—is the property of IndustriHUB or our partners.
You may not copy, reproduce, distribute, or modify any content without written permission.
9. International Shipping
At this time, IndustriHUB ships within Canada only.
If international shipping becomes available in the future, this page will be updated.
10. Contact Us for Shipping Support
If you have questions about shipping, delivery timelines, or special requirements, our support team is here to help.
IndustriHUB – Customer Support
